Today we are busier than ever. Our systems need to work with us to make the most of our time. Telephone and Voicemail usage has increased and being able to effectively manage the tools is what this list is about for making best use of the greatest of business tools. Keep Contact Information In One …
Do you know what the characteristics of a lackadaisical selling effort are? We all want to believe that we are the best at what we do. Unfortunately you don’t get to decide that, your sales prospects and customers do! Having a lackadaisical selling effort is nothing to be proud of. Being lackadaisical simply means you …
Lackadaisical selling by phone doesn’t work: Be prepared Read More »
Companies that lower the prices of their products may risk damaging long-term brand perceptions because suspicious consumers assume something is wrong with the product or brand if it’s being discounted. When asked what they assume when a brand lowers its prices during tough economic times, 70% of consumers say, “The brand is normally overpriced.” Another …
If your customers are not impressed by you or your colleagues on the telephone, they can switch businesses by merely hanging-up and dialling the competition. So, your telephone skills can have a significant impact on your business and your career. To find out how you and your colleagues are perceived, take this telephone test. While …
Have Apple lost their ability produce ground breaking innovation? At first glance, the iphone 6 looks to offer little new to it’s top competitors?
How did the world survive before voicemail was invented? Having the ability for callers to leave messages for you is very useful but if you are considering using voicemail within your business you might want to consider some of the implications highlighted by survey. • 52% of respondents said they won’t leave a message on …
Important Tips to be Ready for Making Outbound Calls Be prepared. Before beginning outbound calls, have the workspace organized efficiently. Have a list of whom will be called, with highest priority (most lucrative) first; or possibly third or fourth; if it requires a few calls to get relaxed and in the swing of things. Make …
What happens in America will follow in Europe so if you are not orientating your business towards mobile communications technology you need to review your strategy. Mobile phone and wireless laptop internet use have each grown more prevalent over the last year. Nearly half of all adults (47%) go online with a laptop using a …
Any good boss will understand the importance of effective communications. With modern technology this can embrace everything from the spoken word through written communication, social media and most importantly use of the telephone whether this is via landlines, mobiles , smart phones or the hybrid devices becoming available. To be effective this has to start …
Step 1 Do your research before calling Start off with a brief introduction. The introduction should consist of a short greeting. Anything else would be too much information. Be committed to starting off your call on a strong note. Your introduction should start off as, “Hello. May I speak with Mr Phonesmith please?” Smile as you introduce …
