Knowledge

Important Tips to be Ready for Making Outbound Calls Be prepared. Before beginning outbound calls, have the workspace organized efficiently. Have a list of whom will be called, with highest priority (most lucrative) first; or possibly third or fourth; if it requires a few calls to get relaxed and in the swing of things. Make …

Tips for Making Outbound calls Read More »

Step 1 Do your research before calling Start off with a brief introduction. The introduction should consist of a short greeting. Anything else would be too much information. Be committed to starting off your call on a strong note. Your introduction should start off as, “Hello. May I speak with Mr Phonesmith please?” Smile as you introduce …

Guidance on the importance of call maps Read More »